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How we protect your data · Abrobot Technologies Pvt Ltd · Last updated August 2026

At MNB Cortex, powered by Abrobot Technologies Pvt Ltd, your trust is our highest priority. Every piece of information you share with us — your account details, business data, documents, and the memory you build inside Cortex — is stored, processed, and protected with strong security and transparency. This policy explains what we collect, why, and how we keep it safe.

1. Our Commitment

We operate under four principles:

  • Transparency — you always know what data we collect and why.
  • Consent — we process your data only after your explicit permission.
  • Control — you can access, export, modify, or delete your data at any time.
  • Security by design — data protection is embedded at every layer of the platform.

2. Information We Collect

  • Account data: name, email, phone, organisation name, and login credentials.
  • Business data: the figures, notes, customers, vendors, documents, and memory you enter into your workspace.
  • Usage data: feature usage, AI credit consumption, and diagnostic logs used to run and improve the service.
  • Payment data: processed by our payment gateway (Cashfree). We do not store your full card, UPI, or bank details on our servers.

3. Secure Infrastructure

  • Cloud protection: the platform is hosted on reputable cloud infrastructure with industry-standard security controls.
  • Encryption in transit: all traffic is protected with SSL/TLS (HTTPS).
  • Encryption at rest: stored data and secrets are encrypted; sensitive API keys are encrypted with AES-256-GCM.
  • Workspace isolation: every organisation’s data is isolated using database row-level security (RLS), so one workspace can never read another’s data.
  • Access control: only authorised, role-restricted team members can access production systems, monitored by audit logs.

4. How We Use AI & Your Data

MNB Cortex sends your prompts and relevant workspace context to AI model providers to generate responses, agents, and images. This is done only to deliver the feature you requested. Your business data and memory are used to ground AI outputs for yourworkspace and are not used to train third-party foundation models on your identifiable data. Uploaded files are processed to deliver the requested result and are not resold or made public.

5. Data Sharing

MNB Cortex does not sell or trade your personal or business information. We share limited data only with:

  • Infrastructure & AI sub-processors (hosting, database, AI model, and email providers) strictly to operate the service;
  • Payment processors (e.g. Cashfree) to complete transactions you initiate;
  • Authorities, where required by applicable law.

All sub-processors are bound to maintain confidentiality and equivalent levels of protection.

6. Your Rights & Control

You remain in control of your data at all times. You can:

  • access and update your information from your account settings;
  • export your workspace memory and data (JSON / Markdown);
  • withdraw consent for optional processing;
  • request permanent deletion of your records by emailing contact@mnbresearch.com.

Upon a verified request, we delete your personal data within a reasonable period and confirm by email.

7. Data Retention

We retain personal and business data only for as long as your workspace is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, data is securely deleted or anonymised. Routine backups are purged on a rolling schedule.

8. Compliance

We align our practices with India’s Digital Personal Data Protection Act (DPDP) and, where applicable to users in those regions, the GDPR (EU) and CCPA (USA). We follow data-minimisation and purpose-limitation principles across the platform.

9. Cookies

We use essential cookies to keep you signed in and to run the app securely, and limited analytics to understand usage and improve the product. You can control non-essential cookies through your browser settings.

10. Breach Response

We perform regular reviews and monitoring to prevent unauthorised access. In the unlikely event of a data breach affecting your personal data, we will notify affected users and relevant authorities as required by law, and take prompt corrective action.

11. Contact — Data Protection

Summary: Your data with MNB Cortex is encrypted, workspace-isolated, and never sold. You can access, export, or delete it at any time, and every verified deletion request is honoured. See also our Terms & Conditions and Refund Policy.