Terms & Conditions — MNB Cortex

1. Acceptance of Terms

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“User,” “Subscriber,” “you”) and Abrobot Technologies Pvt Ltd (“MNB Cortex,” “we,” “us,” or “our”), a company incorporated under the laws of India with its principal place of business in Delhi. MNB Cortex is our AI-COO software-as-a-service platform. By accessing or using the platform, creating a workspace, starting a trial, or purchasing any plan — through our website, payment portal, or any other channel — you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must discontinue use of the service.

2. Eligibility

You must be at least 18 years of age and legally capable of entering a binding contract to register for or use MNB Cortex. If you register on behalf of a business, you represent that you are authorised to bind that business to these Terms. You are responsible for keeping your account credentials confidential and for all activity under your workspace.

3. The Service & Plans

MNB Cortex provides an AI-powered operations platform for small and medium businesses — including an AI CEO chat, a memory layer, AI agents across multiple departments and industries, business calculators, dashboards, automations, and image agents. We offer the following subscription plans, billed in Indian Rupees (INR):

Solo — ₹799/month or ₹7,670/year · 300 AI credits/month
Starter — ₹2,499/month or ₹23,990/year · 900 AI credits/month
Growth — ₹6,999/month or ₹67,190/year · 4,000 AI credits/month
Premium — ₹17,999/month or ₹1,72,790/year · 15,000 AI credits/month
Business — ₹39,999/month or ₹3,83,990/year · 45,000 AI credits/month
Enterprise — custom pricing · unlimited credits (contact us)

We also offer one-time credit top-up packs for workspaces that need more AI usage within a cycle. A limited free trial may be offered to new workspaces with a small one-time credit grant. MNB Cortex reserves the right to modify, add, or discontinue features, credit allowances, image limits, or pricing at any time with reasonable notice, without affecting purchases already completed.

4. Payment & Billing

All payments are processed securely through Cashfree Payments (and, where applicable, other authorised payment gateways). All prices are in Indian Rupees (INR). Monthly subscriptions renew every 30 days; annual subscriptions renew every 365 days. Credit top-up packs are billed as a one-time payment. Applicable GST will be shown at checkout. Failed or reversed payments may result in suspension of your workspace until payment is completed.

5. Refunds & Cancellation

Our full refund and cancellation terms are set out in our Refund & Cancellation Policy. In summary: subscription payments and credit top-ups are digital and consumed on access, and are therefore generally non-refundable, except in cases of a verified billing error or a service failure demonstrably on our part. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing cycle and no prorated refund is issued for the remaining period.

6. Credits & Fair Use

AI credits are allocated per billing cycle and, unless expressly stated otherwise, do not roll over — unused monthly credits expire at the end of the cycle. Purchased top-up credits remain available per their pack terms. Credits are non-transferable, have no independent monetary value, and cannot be redeemed for cash. Image generation is subject to weekly limits by plan. We may throttle, limit, or suspend usage where we detect abnormal patterns, automated abuse, resale, or attempts to circumvent limits.

7. Acceptable Use

You agree not to:

use the platform for unlawful, fraudulent, defamatory, or misleading purposes;
generate content that infringes intellectual property, is harmful, or violates any person’s rights;
reverse-engineer, scrape, or attempt to extract the platform’s source, models, or prompts;
resell, sublicense, or share your account credentials or credits without authorisation;
upload malware or interfere with the security or integrity of the service.

Violations may result in immediate suspension or termination without refund.

8. AI Output & No Professional Advice

MNB Cortex uses AI to generate suggestions, drafts, calculations, and analyses. Outputs may contain errors and are provided for your consideration only. They do not constitute professional legal, financial, tax, accounting, or investment advice. You are responsible for reviewing and verifying all outputs before relying on or acting on them. We are not a licensed financial advisor, chartered accountant, or law firm.

9. Intellectual Property

All software, algorithms, designs, logos, and branding of MNB Cortex are the exclusive property of Abrobot Technologies Pvt Ltd, protected under Indian and international IP laws. Subject to these Terms, you retain ownership of the business data and content you input, and of the outputs generated for your workspace, and grant us a limited licence to process them solely to provide and improve the service.

10. Privacy & Data

Your use of the service is also governed by our Privacy Policy. We do not sell your personal data. Data is isolated per workspace and protected with encryption and row-level security. You may request access to or deletion of your data by contacting contact@mnbresearch.com.

11. Limitation of Liability

The service is provided on an “as is” and “as available” basis. We do not guarantee specific business outcomes. To the maximum extent permitted by law, Abrobot Technologies Pvt Ltd and its affiliates shall not be liable for any indirect, incidental, or consequential damages. Our total aggregate liability for any claim shall not exceed the amount you paid to us in the 30 days preceding the event giving rise to the claim.

12. Termination

You may cancel your subscription at any time from your billing settings; cancellation takes effect at the end of the current cycle with no prorated refund. We may suspend or terminate your access without notice for breach of these Terms, non-payment, or fraudulent activity, with no refund issued for the remaining period.

13. Governing Law & Disputes

These Terms are governed by the laws of the Republic of India. Any disputes are subject to the exclusive jurisdiction of the courts of Delhi, India. Both parties agree to attempt good-faith resolution for 30 days before initiating legal proceedings.

14. Amendments

We may revise these Terms from time to time. We will update the effective date and, where appropriate, notify users. Continued use after changes are posted constitutes acceptance of the revised Terms.

15. Contact

Company: Abrobot Technologies Pvt Ltd, Delhi, India
Email: contact@mnbresearch.com
WhatsApp & Phone: +91 97114 88480